
Let customers speak for us
Frequently asked questions about our Christmas decorations
Can these decorations be kept from one year to the next?
Yes. They can be stored away after the festive season and brought out again the following year, with no particular upkeep. A quick dusting with a feather duster or soft cloth restores their shine.
What is the last order date for delivery before Christmas?
For delivery before Christmas, order by 18 December.
How do lots and volume pricing work?
On many items, you choose the quantity on the product page. Larger lots have a lower price per piece, shown next to the lot price.
What are the delivery costs?
Delivery is free on orders of €250 or more. Below that, the price depends on the weight of the parcel and is shown before payment, starting at €6.99 in France. We deliver to France, Monaco and Switzerland.
Can I return an item?
Yes, you have 14 days. Return costs are at your expense, unless the item is defective or damaged, or we made a mistake.
Where can these decorations be displayed?
Indoors: at home, in a shop window, in a hotel reception or in a restaurant. They are not designed for outdoor use.
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